Shipping & Returns

Free Shipping on All Orders

Every order ships free, worldwide. No minimum purchase required.

Processing Time

Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.

Delivery Time

Estimated delivery is 7-15 business days depending on your location. Some international orders may take up to 20 business days.

Order Tracking

Once shipped, you'll receive a tracking number via email. You can track your package at any time.

90-Day Money-Back Guarantee

We stand behind our product. If you're not satisfied with your results after using the serum consistently, contact us within 90 days of purchase for a full refund. No questions asked.

How to Request a Refund

Email us at support@drpurelix.com with your order number. We'll process your refund within 3-5 business days. No restocking fees, no return shipping required.

Questions about shipping or returns? Contact us at support@drpurelix.com and we'll get back to you within 24 hours.